Reference

How 0coin Handles Your Personal Information

Your account details, payment activity through bKash, Nagad, or Rocket, and browsing behaviour on 0coin are handled with care.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredYour Rights, Clearly StatedBangladesh-Focused Policy

Explore Lobby Read FAQ

DATA SECURITY PRACTICES

How We Protect and Manage Your Information

Security and transparency are built into how we run account data at 0coin. Here is what that looks like in practice across the four areas that matter most to you.

Encryption and Storage

All data transmitted between your device and our servers is encrypted. Payment details tied to bKash, Nagad, or Rocket transactions are never stored in plain text on our systems.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

We keep your account data while your account is open and for a defined period after closure, in line with applicable legal requirements. You can request deletion of non-essential data at any time.

Your Access Rights

You have the right to request a copy of the personal data we hold, ask us to correct inaccurate records, or request removal of data where local law permits. Submit requests via live chat or email.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your data is used, want to request a copy of what we hold, or need to update your account details, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond to your request as quickly as we can.

Live Chat Open the chat window from your account dashboard. Our support team can handle data access and correction requests directly through live chat during operating hours.

Email Support Send your privacy request to our support address from your registered email. Include your account username so we can locate your record without delay.

Account Settings Some data — like your contact number and preferred payment method — can be updated directly inside your account settings without contacting support at all.

What This Privacy Policy Covers

0coin Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on 0coin, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect technical data automatically: device type, IP address, session duration, and pages

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visited. This data lets us process your deposits and withdrawals, verify your account, and keep your wallet activity secure. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services
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need to complete your transaction. We retain your account data for as long as your account remains active and for a period after closure as required by applicable law. If you are accessing this platform from Bangladesh, your use is subject to local law and the
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eligibility conditions of your region. We may update this policy when our practices change, and we will notify you through your registered contact details when material changes occur.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on 0coin

These are the questions we hear most often about how personal data works on this platform.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data automatically when you access the platform.

Payment data is passed to the relevant processor to complete your transaction. We do not store your full wallet credentials. Only transaction references are kept for account records.

Send a request from your registered email to our support team, or raise it through live chat. Include your account username and we will respond with your data summary.

Yes. You can request deletion of non-essential data at any time. Some records must be retained for a period after account closure under applicable law, and we will explain what applies to your case.

We share data only with payment processors like bKash, Nagad, and Rocket, and only the minimum needed to complete your transaction. We do not sell personal data to advertisers or data brokers.

Access and eligibility depend on your local law and eligible regions. If you are in Bangladesh and your use is permitted under local law, this policy covers how your data is handled on the platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoTerms & Conditions

How 0coin Handles Your Personal Information

How We Protect and Manage Your Information

Encryption and Storage

Cookie Use

Data Retention

Your Access Rights

Contact Us About Your Data

Common Questions About Your Privacy on 0coin

01 What personal data does 0coin collect when I open an account?

02 Is my bKash or Nagad payment information stored on 0coin's servers?

03 How do I request a copy of the data 0coin holds about me?

04 Can I ask 0coin to delete my personal data?

05 Does 0coin share my data with third parties?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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